Sophisticated Platform, Rapid Integration

XSell has built and implemented a sophisticated web-services platform that readily integrates with your existing back-office and customer relationship management systems. The XSell Offer Indicator can be located directly within an existing contact center application, IVR or customer facing web-site, allowing you to leverage your current customer care infrastructure to begin making targeted offers to your customers.

A key component of the XSell platform is the proprietary Return on Presentment scoring that assesses multiple dimensions of consumer needs, product attributes, strategic objectives and financial goals to determine the best product to offer the customer.

Based upon the unique Return on Presentment model, the XSell platform assembles the appropriate offer in real-time, delivered to the point of customer contact. XSell’s flexible web-services platform supports rapid integration with existing data sources and customer facing systems, linking disparate business processes and creating a seamless customer experience.