Recommendation engine combines a consumer's propensity to buy with intrinsic and implied
characteristics to better target complex products and services.
First Horizon National Corp. plans to expand its use of software from XSell LLC of Jacksonville, Fla., in its call centers and elsewhere to increase cross-sales to customers of the Memphis company's First Tennessee Bank.
Merging foreclosure prevention efforts with technology has potential in pacifying growing foreclosure problems facing homeowners and lenders. XSell addresses the need through its software-as-a-service platform that enables lenders to automatically offer alternatives to borrowers who might be headed toward trouble.
The bad news: Technology lets customers leave at a moments notice. The good news: They really don't want to say goodbye.
Twenty-five year technology and services veteran to lead operations and
business development efforts.
XSell was chosen to present at the 2008 Florida Venture Capital Conference January 29th and 30th in St. Petersburg, Florida.
Another Top 20 US Bank chooses XSell.
XSell CEO broadcasts benefits, importance of using cross-selling technology platform.
"Organizations looking to make more than a casual acquaintance of their policyholders must learn to more effectively utilize data, better coordinate offers across the enterprise and develop a mindset that is always focused on cross-selling."
XSell announces the release of XSell Web FrameworX™ designed to provide ongoing analysis and enhanced offer prioritization for Web-based customer interactions.
XSell has released XSell's Insurance FrameworXT a version of its award-winning Web-based platform, specifically tailored to
serve the diverse needs of the insurance industry.
The session, titled "The Future is Here Now: How to Uniquely Increase Revenue Through Dynamic and Focused Cross-Selling," will provide real-world examples for leading institutions of the most successful cross-sell and retention programs.
XSell congratulates four of its mortgage servicing customers who were among the top six organizations recognized for exemplary customer satisfaction in the J.D. Power and Associates 2007 Primary Mortgage Servicer StudyT.
"XSell's Save-Desk Assistant is a sophisticated tool to automate retention processes when a customer calls to cancel service."
"A small computer-application provider is empowering big companies to generate new business from existing customers."
XSell announces major production milestones at the Mortgage Bankers Association Servicing Conference
February 2007
"The XSell Customer Service Marketing platform is now assessing information from over four million borrowers monthly through its ASP-based solution."
XSell releases new case study; Utilizing the XSell Customer Service Marketing Platform Strengthens Customer Relationships
February 2007
"We are delighted that we began seeing improved sales results immediately after deploying the XSell Customer Service Marketing platform...
XSell adds New Identity Protection Product to its Customer Service Marketing Platform.
February, 2007
Call Center Magazine selects XSell one of the Best in Show at ACCE Conference
November 2006
Seattle, WA
Call Center Magazine For your consideration and perusal, we present our picks for Best of Show - the tools that set our pulses racing with Nascar-like excitement...
XSell in The Top 10
November 2006
XSell named to Top 10 new or emerging vendors that are addressing real industry problems and advancing the process by Mortgage Technology Magazine. The annual Mortgage Technology list of new vendors spotlights promising solutions from emerging companies.
XSell and TeleVoice Partnership
October 16, 2006
XSellŽ LLC, a provider of comprehensive customer retention and cross-sell solutions, announced today a partnership with Houston-based TeleVoice, a leading provider of automated voice response systems, to offer the XSell Customer Service Marketing platform to its clients.
View XSell's Ad in October 2006 Mortgage Banking Magazine
October 2006
Inside Mortgage Technology features XSell. "Once Elusive Cross-Selling Opportunities Become Reality"
September 22, 2006
Cross-selling has been a long-touted business strategy that has been hard to put into practice until now. New customer service technology has embraced the challenge to offer mortgage specific software.
XSell's Solution highlighted in banking publication "Shifting to Inbound Sales and Cross-Selling"
July 2006
XSell highlighted in July 2006 Scotsman Guide "Shifting to Inbound Sales and Cross-Selling.
Consider marketing changes to increase profitability and retention levels."
"Drive Down Marketing Costs, Increase Results with Cross-Sell Technology" by XSell CEO Rob Lee as seen in Mortgage Technology Newsletter.
May 19, 2006
In the mortgage industry, the ability to sell a product or service hinges on being able to effectively communicate to a potential customer why he or she needs the product, in a way that is compelling and personalized.
pricelinemortgage Deploys Real-Time Scoring and Presentment from XSell - Internet lender boosts HELOC sales through integration with the XSell Customer Service Marketing platform.
May 15, 2006
XSellŽ LLC, a provider of cross-sell and retention solutions to the financial services industry, is providing real-time product prioritization and personalized offers for potential home equity loan customers to Jacksonville, Fla.-based pricelinemortgage.
Cross-Selling to Existing Customers Will Boost the Bottom Line
May 2006 Servicing Management Magazine by Rob Lee, CEO XSELL
Increasing revenues by tapping current customers through sales-focused call-centers is growing in importance.
Fidelity Information Services Partners with XSell to Provide Customer Service Marketing Solution
January 17, 2006
Fidelity Information Services (Fidelity), a division of Fidelity National Financial, Inc. (NYSE:FNF), announced it has partnered with XSell, LLC to provide XSell's customer service marketing solution to companies using Fidelity's Mortgage Servicing Package (MSP).
XSell Customer Service Marketing Network Gains Momentum with Addition of Private Financial Services Client
July 11, 2005
XSell, LLC. today announced that a leading financial services firm has selected XSell to optimize its marketing programs and introduce new, more effective marketing channels.
Rapidly Growing Bank Selects XSell, LLC to Provide Comprehensive Customer Service Marketing Solution
April 12, 2005
XSell, LLC announced that one of the fastest growing banks on the west coast has selected it to optimize its marketing programs and introduce new, more effective marketing channels
XSell and Assurant Form CSC Solutions to Provide Customer Service Marketing Network
October 6, 2004
XSell, LLC today announced an agreement with Assurant Solutions (NYSE:AIZ) to deliver a private-labeled deployment (CSC Solutions) of the XSell Customer Service Marketing platform, tailored to Assurant’s sophisticated products and services and streamlined to deliver single-interaction fulfillment.
XSell, LLC Launches Comprehensive Customer Service Marketing Solution
September 13, 2004
XSell, LLC today announced the launch of the XSell Customer Service Marketing platform.
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