Press & Publications
Windstream Expands XSell Deployment to Retail Stores for True Multi Channel Interaction Management
July 6, 2010
A customer since 2009, Windstream originally deployed the XSell FrameworX into its Charlotte
and Cornelia based call centers to increase efficiency, maximize cross sell and up sell opportunities,
increase customer retention and enhance the Windstream customer experience overall.
XSell Enlightens Health Plan Leaders at World Research Group's 2nd Annual Building Individual
Insurance Products Conference
May 5, 2010
The conference, which runs from May 12 – 14 in Boston, is the premiere interactive forum for innovative health plan leaders.
XSell and Entiera™ Form Alliance
March 9, 2010
XSell and Entiera strengthen their leadership positions in on-demand marketing and interaction management solutions through a new strategic alliance.
Francis X. 'Skip' Frantz Appointed Chairman of XSell
February 1, 2010
XSell strengthens leadership in interaction management solutions with strategic appointment.
Mediacom Communications Implements XSell’s Cable FrameworX™
January 21, 2010
Cross-sell and retention technology for the cable industry that dramatically increases sales to new and existing subscribers.
XSell a Finalist for 2009 ITFlorida Awards
October 23, 2009
Interaction Management technology cited as a finalist for the Innovation and Entrepreneurialism Award.
XSell Announces Enhancements to Cable FrameworX™ Now in Production
July 14, 2009
Cross-sell and retention technology for the cable industry that dramatically increases the sale of RGUs to new and existing subscribers.
XSell to Showcase Solution at the 10th Annual Call Center Week
June 8, 2009
Join XSell at the Premier Industry Event for Call Centers on June 14-18, 2009 at the Bellagio in Las Vegas.
XSell Names Charles Nelson Executive Vice President - Business Development
April 9, 2009
Mr. Nelson will lead the company's sales initiatives focusing on the expansion of XSell's rapidly growing practice in the communications, cable and media industries.
XSell Enhances Advanced Campaign FrameworX™ to Optimize Product and Service Offers Across Multiple Business Units and Distribution Channels
January 5, 2009
Advanced Campaign FrameworX™ is Fully Integrated with XSell's Proprietary Real-Time PersonalizationT Platform
XSell Sponsors Aberdeen Study on How Best-in-Class Companies Utilize Cross-Channel Marketing Solutions
December 17, 2008
Many organizations struggle to optimize online and offline marketing campaigns across an
ever increasing number of new marketing channels.
XSell Announces New Advisor for Telecommunications Practice
November 6, 2008
Industry visionary Diane Smith named as special advisor and consultant.
Lender Processing Services Licenses XSell's Risk FrameworX™
October 13, 2008
XSell announced today that Lender Processing Services, Inc.(LPS), a leading provider of integrated technology and services to the financial services industry, has licensed XSell's Risk FrameworX™.
XSell Releases Cross-Sell and Retention Technology for the Cable Industry
August 15, 2008
The new Solution provides Cable enterprises with the ability to dramatically increase RGU's to
new and existing subscribers by supplementing existing operational and billing support systems.
XSell Releases Online Recommendation Widget to Simplify Consumer Web Interactions
that Target the Selection of Complex Products and Services
June 2, 2008
Recommendation engine combines a consumer's propensity to buy with intrinsic and implied
characteristics to better target complex products and services.
American Banker Spotlights First Horizon's XSell Implementation
March 11, 2008
First Horizon National Corp. plans to expand its use of software from XSell LLC of Jacksonville, Fla., in its call centers and elsewhere to increase cross-sales to customers of the Memphis company's First Tennessee Bank.
Foreclosure Prevention Efforts Augmented by Technology
March 10, 2008
Merging foreclosure prevention efforts with technology has potential in pacifying growing foreclosure problems facing homeowners and lenders. XSell addresses the need through its software-as-a-service platform that enables lenders to automatically offer alternatives to borrowers who might be headed toward trouble.
The No Churn Zone
February, 2008
The bad news: Technology lets customers leave at a moments notice. The good news: They really don't want to say goodbye.
XSell Names Nick Woodcock as Chief Operating Officer
January 18, 2008
Twenty-five year technology and services veteran to lead operations and
business development efforts.
XSell to Present at the 2008 Florida Venture Capital Conference
January 7, 2008
XSell was chosen to present at the 2008 Florida Venture Capital Conference January 29th and 30th in St. Petersburg, Florida.
Top 20 US Bank deploys XSell across multiple customer channels
December 28, 2007
Another Top 20 US Bank chooses XSell.
Cross-Selling Insurance Products Across Complex Distribution Systems
November, 2007
Transform Multi-Channel Policyholder Interactions Into Sales Opportunities
XSell Chosen to Produce BAI Innovation Moments Podcast
November, 2007
XSell CEO broadcasts benefits, importance of using cross-selling technology platform.
White paper, "Easing the Churn in Property and Casualty" by Steve Phillips, COO of XSell
October, 2007
"Organizations looking to make more than a casual acquaintance of their policyholders must learn to more effectively utilize data, better coordinate offers across the enterprise and develop a mindset that is always focused on cross-selling."
XSell Releases XSell Web FrameworX™
September, 2007
XSell announces the release of XSell Web FrameworX™ designed to provide ongoing analysis and enhanced offer prioritization for Web-based customer interactions.
XSell Releases Insurance FrameworX™
September, 2007
XSell has released XSell's Insurance FrameworX™ a version of its award-winning Web-based platform, specifically tailored to
serve the diverse needs of the insurance industry.
XSell to Lead Session on Cross-Selling at 2007 ACCE Annual Call Center Exhibition
September, 2007
The session, titled "The Future is Here Now: How to Uniquely Increase Revenue Through Dynamic and Focused Cross-Selling," will provide real-world examples for leading institutions of the most successful cross-sell and retention programs.
XSell Congratulates Customers Ranked Among Top Mortgage Servicers
August, 2007
XSell congratulates four of its mortgage servicing customers who were among the top six organizations recognized for exemplary customer satisfaction in the J.D. Power and Associates 2007 Primary Mortgage Servicer StudyT.
XSell Releases Save-Desk Assistant Technology
March, 2007
"XSell's Save-Desk Assistant is a sophisticated tool to automate retention processes when a customer calls to cancel service."
Jacksonville Business Journal - Leveraging New Business from Old Customers
March, 2007
"A small computer-application provider is empowering big companies to generate new business from existing customers."
XSell announces major production milestones at the Mortgage Bankers Association Servicing Conference
February 2007
"The XSell Customer Service Marketing platform is now assessing information from over four million borrowers monthly through its ASP-based solution."
XSell releases new case study; Utilizing the XSell Customer Service Marketing Platform Strengthens Customer Relationships
February 2007
"We are delighted that we began seeing improved sales results immediately after deploying the XSell Customer Service Marketing platform...
XSell adds New Identity Protection Product to its Customer Service Marketing Platform.
February, 2007
Call Center Magazine selects XSell one of the Best in Show at ACCE Conference
November 2006
Seattle, WA
Call Center Magazine For your consideration and perusal, we present our picks for Best of Show - the tools that set our pulses racing with Nascar-like excitement...
XSell in The Top 10
November 2006
XSell named to Top 10 new or emerging vendors that are addressing real industry problems and advancing the process by Mortgage Technology Magazine. The annual Mortgage Technology list of new vendors spotlights promising solutions from emerging companies.
XSell and TeleVoice Partnership
October 16, 2006
XSell® LLC, a provider of comprehensive customer retention and cross-sell solutions, announced today a partnership with Houston-based TeleVoice, a leading provider of automated voice response systems, to offer the XSell Customer Service Marketing platform to its clients.
View XSell's Ad in October 2006 Mortgage Banking Magazine
October 2006
Inside Mortgage Technology features XSell. "Once Elusive Cross-Selling Opportunities Become Reality"
September 22, 2006
Cross-selling has been a long-touted business strategy that has been hard to put into practice until now. New customer service technology has embraced the challenge to offer mortgage specific software.
XSell's Solution highlighted in banking publication "Shifting to Inbound Sales and Cross-Selling"
July 2006
XSell highlighted in July 2006 Scotsman Guide "Shifting to Inbound Sales and Cross-Selling.
Consider marketing changes to increase profitability and retention levels."
"Drive Down Marketing Costs, Increase Results with Cross-Sell Technology" by XSell CEO Rob Lee as seen in Mortgage Technology Newsletter.
May 19, 2006
In the mortgage industry, the ability to sell a product or service hinges on being able to effectively communicate to a potential customer why he or she needs the product, in a way that is compelling and personalized.
pricelinemortgage Deploys Real-Time Scoring and Presentment from XSell - Internet lender boosts HELOC sales through integration with the XSell Customer Service Marketing platform.
May 15, 2006
XSell® LLC, a provider of cross-sell and retention solutions to the financial services industry, is providing real-time product prioritization and personalized offers for potential home equity loan customers to Jacksonville, Fla.-based pricelinemortgage.
Cross-Selling to Existing Customers Will Boost the Bottom Line
May 2006 Servicing Management Magazine by Rob Lee, CEO XSELL
Increasing revenues by tapping current customers through sales-focused call-centers is growing in importance.
Fidelity Information Services Partners with XSell to Provide Customer Service Marketing Solution
January 17, 2006
Fidelity Information Services (Fidelity), a division of Fidelity National Financial, Inc. (NYSE:FNF), announced it has partnered with XSell, LLC to provide XSell's customer service marketing solution to companies using Fidelity's Mortgage Servicing Package (MSP).
XSell Customer Service Marketing Network Gains Momentum with Addition of Private Financial Services Client
July 11, 2005
XSell, LLC. today announced that a leading financial services firm has selected XSell to optimize its marketing programs and introduce new, more effective marketing channels.
Rapidly Growing Bank Selects XSell, LLC to Provide Comprehensive Customer Service Marketing Solution
April 12, 2005
XSell, LLC announced that one of the fastest growing banks on the west coast has selected it to optimize its marketing programs and introduce new, more effective marketing channels
XSell and Assurant Form CSC Solutions to Provide Customer Service Marketing Network
October 6, 2004
XSell, LLC today announced an agreement with Assurant Solutions (NYSE:AIZ) to deliver a private-labeled deployment (CSC Solutions) of the XSell Customer Service Marketing platform, tailored to Assurant’s sophisticated products and services and streamlined to deliver single-interaction fulfillment.
XSell, LLC Launches Comprehensive Customer Service Marketing Solution
September 13, 2004
XSell, LLC today announced the launch of the XSell Customer Service Marketing platform.
|
